CLIENTS: a selection of customers' comments

simon bunyard, court hill centre (on the ridgeway) wantage

" We were delighted with our new website. All of the content of our old site was transferred into the new. The new look is fresh and modern, it is much easier to use than the old one, and we no longer have to grapple with the intricacies of HTML ourselves. It was done quickly too! We would recommend First Ideas to everyone. Thanks."

Tony Hadland, The Vale and Downland Museum

"The Vale & Downland Museum has enjoyed the services of Howard Hill's 'First Ideas' for many years. The museum has a comprehensive and long-established website which Howard created at a time when few independent museums had a presence on the internet. It is hard to imagine how we would have managed our website without Howard's responsive approach and high levels of customer service. Neither does he rest on his laurels; the website has recently been give a thorough makeover to comply with W3C accessibility standards - a task Howard was well qualified to perform. The upgrade was carried out swiftly and without disruption to our presence on the web. We can highly recommend 'First Ideas'."

Gill Simmonds, Managing Director, Heightened Images Ltd

"We came to First Ideas with a very tight deadline and were delighted with Howard's professionalism, communication and commitment to helping us achieve what we required in the time frame.  We are very much looking forward to working with First Ideas again, to help us take our embryonic website onto the next stage of development as our business grows and our customer proposition expands."

George Bate, Alfredston Music

"I would like to express my appreciation for the splendid work you have carried out on the Alfredston Music website. The basic structure of the old site was implemented in the new one faster and more efficiently than I ever imagined. I am very pleased with the new look you designed and the new features you added. Furthermore, you have been extremely helpful in assisting me to accustom myself to some unfamiliar concepts.!

Sylvia Doyle, Director of Reward First People Consulting

"Howard Hill of First Ideas has been running my website and domain for over a year now and he offers a very professional and responsive service. What makes First Ideas different is Howard’s personal approach which is both flexible and keen to resolve any issues that arise – that’s worth a lot."

Ej Wicks Saddlers

"We were recommended by a First Ideas client to contact Mr. Hill.  It was a blessing.  We had been inundated with 'pushy letters', 'strong phone calls', and being inexperienced with websites we were always wondering what we should be doing, it was quite stressful.  We had started paying a large company a lot of money annually and we later learnt it was for nothing.  Mr. Hill explained everything explicitly and then listened to us as we explained our needs.  We are now enjoying building on our site with guidance from First Ideas and each time we are ready to move another step forward we know we have a reliable company who give us value for money on our side."

Jane Machin, Unimax Solutions

"We told First Ideas our requirements and they delivered a first class service on time and within budget. Ongoing support is first class - nothing is too trivial and the response time is excellent. We would have no hesitation in recommending First Ideas to our business associates."

Mike Fucella, christian Missionary

“First ideas offers a top-notch hosting service. Even overseas we get prompt and helpful service and down loading is a cinch. First Ideas knocks the socks off the 'free' servers we've used in the past and we don't have to put up with all those annoying ads and complicated on-line software.”

Elizabeth Neve, Beckwith-Wiedemann Syndrome Support Group

“When I decided that the medical support group I am involved in needed a website, I was rather daunted by the prospect of setting it up. However, after a call to Howard at First Ideas, the whole project suddenly seemed very achievable. I was delightfully surprised at how much we could achieve with our rather limited funds. Howard made the whole process hassle free and never complained when we had to wait months for various articles to come in. We are delighted with our website and have received some excellent feedback both from families and professionals, all who find the site easy to use.”

Derek Witts, Oxford Quality Centre

“I would like to thank you very much for the excellent service that you have given us. Like many other companies we have had a web site for some time but were not getting any useful business from it when we came to you for some Quality advice. I was pleased to discuss our needs with a technical person who spoke our language and not "computer-speak!" The result of the redesign of our site has been some very rewarding business and a number of compliments. We have now discontinued using brochures or leaflets to promote our business. Thank you once again.”

Simon Shaw, Director of King's Bible College and Training Centre, Oxford

“First Ideas has provided KBCTC with an efficient and friendly service. We have appreciated having a quick response to queries and having technical jargon explained to us in an easy to understand way. In particular we have benefited from First Ideas ability to promote our website amongst search engines - since using First Ideas we now have a site which people visit frequently.”

James Kessell, Creative Director, Scratch the Sky Ltd

“We have been delighted with the professional hosting service we have received from First Ideas. Their prompt and reliably informed response in issues of technical support has been particularly appreciated. We have also been pleased to recommend First Ideas to others.”

Andrew Neve, Director, Nevemusic

“I needed to update my website but didn't really know what I wanted. Howard at First Ideas came up with some superb design ideas which I happened to like straight away. The whole experience was hassle free and excellent value for money. Thoroughly recommended.”

Alison Hargreaves, Director, Guides for Brides UK Ltd

“From initial consultation to completion, First Ideas have consistently delivered on time and on budget. Howard responds to, and resolves, queries promptly having first explained all the options in plain English. Through a variety of professional contacts and sources Howard has kept up-to-date with the latest in hosting technology to keep us a step ahead of our competition. First Ideas are the only web design / hosting company we have dealt with who work on the principle of offering a good reliable service at sensible prices and I can thoroughly recommend them.”

Steve Muckett, Managing Director, Mozaik Technology Ventures Ltd

“Howard at ‘First Ideas’ provided a very prompt and professional service which has allowed me to transfer domains and website from an expensive ISP host without hassle”

Christian Noll, Editor, local community website

“The real difference between First Ideas and other web design and hosting companies I have worked with is that they really care about the detail and are willing to adapt their approach to the client not the other way around. Howard built wantage.com through a number of iterations to make it a really successful site which is generating a sense of pride in the town. I am happy to, and indeed have, recommended First Ideas to a number of other businesses who have also received the same high level of service.”

Alec Watts, Founder, Oxford Engineering

“We are most impressed with the fact that since taking over our web site we can be found so readily by all the major search engines and also many minor ones. No mean achievement for a relatively modest outlay. You have done a good job.”

Bob Bennet, Director, Lambourn Valley Projects Ltd

“Having shopped around business acquaintances for their views on website creation, we settled on First Ideas because they came highly recommended. We were then pleasantly surprised to discover that Howard was very patient, knowledgeable and inexpensive! Subsequent support was better than we could have hoped and the finished product was splendid. We unreservedly recommend First Ideas to any small business that needs a website.”

Robin Turnbull, Wantage Baptist Church

“May I congratulate you on your quick and efficient service. Also I am pleased to recommend your services to others. The websites that you produce are well done and practical, easy to access and very affordable.”

Wez Jacobs, Artist

"First Ideas hosting has been extremely easy to use and very quick to set up. It has remained consistently accessible to someone with limited internet knowledge or understanding. The Control Panel is an excellent feature of the package, allowing me to gain access to a wealth of data in order to monitor my website usage, and has enabled me to customise the foundations of my website, at any given time."