What our customers say

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Howard engaged immediately with our needs, providing a clear indication of cost and timescale. Following an initial consultation, work progressed smoothly and promptly. We are very pleased with the outcome of the refreshed website, and would not hesitate to recommend Howard.

Howard at First Ideas built our very first web-site about fourteen years ago and has been successfully managing our web presence ever since. In this time we have had a few site rebuilds and countless updates and amendments to keep us on page one of the major search-engines, usually at the top of the un-paid-for listings in our field. Info technology never stands still and our latest rebuild was to make our site even more responsive to mobile ‘phone searches and once again Howard has given us exactly what we need to keep us visible. Equally important to us is that we find him to be approachable, friendly and responsive to our ideas. He is a pleasure to work with.

The Vale and Downland Museum has enjoyed the services of Howard Hill’s ‘First Ideas’ for many years. The museum has a comprehensive and long-established website which Howard created at a time when few independent museums had a presence on the internet. It is hard to imagine how we would have managed our website without Howard’s responsive approach and high levels of customer service. Neither does he rest on his laurels; the website has recently been give a thorough makeover to comply with W3C accessibility standards – a task Howard was well qualified to perform. The upgrade was carried out swiftly and without disruption to our presence on the web. We can highly recommend ‘First Ideas’.

We are delighted with our new website. All of the content of our old site was transferred into the new. The new look is fresh and modern, it is much easier to use than the old one, and we no longer have to grapple with the intricacies of HTML ourselves. It was done quickly too! We would recommend First Ideas to everyone. Thanks.

A few years ago as secretary of an organisation I asked First Ideas to develop and maintain a confidential website. He did a grand job setting it up and keeping it going; always prompt with changes and any problems (mercifully few of those). The Association rests assured that it’s website cannot easily be accessed for dubious purposes and First Ideas has maintained the confidentiality and security as requested. It has enabled us to keep up-to-date those on active service with Association news.

First Ideas hosting has been extremely easy to use and very quick to set up. It has remained consistently accessible to someone with limited internet knowledge or understanding. The Control Panel is an excellent feature of the package, allowing me to gain access to a wealth of data in order to monitor my website usage, and has enabled me to customise the foundations of my website, at any given time.


We have been delighted with the professional hosting service we have received from First Ideas. Their prompt and reliably informed response in issues of technical support has been particularly appreciated. We have also been pleased to recommend First Ideas to others.

I wanted a website to show the work I was doing for an MA in Contemporary Art. Howard replied promptly to the enquiry and when I was ready we met to discuss my requirements. I knew I wanted plain and simple and Howard understood and provided me with just what I wanted. Friends have also complimented my website design!

First Ideas have been absolutely faultless. From our first days as website novices to our maintaining and improving the site, First Ideas have been clear, accurate and highly effective. We rely totally upon their advice. The service is friendly and everything feels like a joint cooperative venture. The service is always there at the end of the line and the monitoring of performance and regular modifications are definitely responsible for our high hit rate.


Ongoing support is first class – nothing is too trivial and the response time is excellent. We would have no hesitation in recommending First Ideas to our business associates.

Friendly and efficient, we got the website we wanted, and we have already had many compliments from our customers on the new look.


Howard provided a professional service, a good looking website and down to earth advice… and all at an affordable price.


I contacted Howard after a bad experience with a previous web designer, which left me feeling vulnerable. His professional approach and friendly attitude have made working with him a real pleasure right from the start. He has worked on several projects for me to date and with his technical ability and designer flair, the result has always been 1st class. I wouldn’t hesitate, and indeed do, recommend Howard to anyone.


I write to thank you very much for your excellent service in providing our swim school with our very first web site, which has received a host of compliments. Your service has been first class in all respects, you have shown yourself to be patient and very accomodating and willing to go to great lengths to please us. We wouldn’t hesitate to recommend First Ideas and look forward to working with you in the future.


I needed a new website as the old one was 18 years old and very amateurish. I started doing my own months ago and never got round to finishing it so I looked for a local company to do a website for me. In reality, it would not have mattered where First Ideas were based – the excellent service would have been the same as it was all done electronically. Howard finished the website quickly, was receptive to a few changes that I wanted and completed the work to the cost agreed. They also dealt with hosting etc. – something I was not aware of in any detail. I am more than happy with the service that I received from them, have signed up for the annual maintenance contract and would readily recommend them.


Howard was recommended to me by the graphic designer who had worked for us on our brochures. Really pleased with the result… designing, hosting and optimising. Howard is reliable, efficient and has worked with us immediately on minor tweaks that we needed as months progressed. Absolutely no hesitation in recommending First Ideas… excellent.