Gordon Hill
Websites, hosting, email, phone, invoices, and the coffee
That's me. I've been building websites for more than twenty years: village food banks, bakeries, glazers, landscapers, artists - and, from the same desk, healthcare platforms, a patient review service, and the launch site for a global gaming world. The small sites get the same standards as the big ones because the same person builds both.
When you ring First Ideas, I answer. Not a ticket queue, not "your call is important to us" - just the person who built your website, who can usually fix the thing while you're still on the phone.
Eddie (8)
Head of security
Patrols the garden perimeter at dawn. Sleeps through every actual delivery. Has never once caught the mouse (the one attached to the computer; the other kind is also safe).
Hugo (1½)
Quality assurance
Tests every chair, box and keyboard in the building by sitting on it. If a site launch runs late, it is usually because someone was asleep on the laptop, and it wasn't me.
(The cats do not have email. Everything else here does: gordon@firstideas.co.uk.)
