Hosting & care
Most maintenance plans look after a website you already paid somebody thousands to build. Mine includes the website.
If you're already on my £30-a-month plan, you can stop reading - hosting, email, security, backups and every day-to-day change are already part of it. This page is for the other situation: you have a WordPress site someone else built, the person who built it has moved on or gone quiet, and you want it hosted and looked after by a human who answers.
I've been building and running websites for over 20 years from Ogbourne St George in Wiltshire, and looking after sites is most of what the job actually is.
It's worth knowing the going rate before you buy mine or anyone else's.
UK agencies typically charge £40 to £150+ a month for maintenance alone - Smart Web Agency publishes that range themselves. Trade guides put the full spread at £30 to £500+ a month depending on the site. And the headline price is rarely the whole price:
None of that is a scam. It's what maintenance costs when it's sold as a separate product by a company with an office, account managers and a sales pipeline.
Fair question - some trade guides say that below £30 a month you should assume corners are being cut, usually backups and testing.
Here's why mine isn't that:
It's one person. There's no office, no account manager, no sales team built into the price. You're paying for the work, and the person who takes your email is the person who does it.
The site is the product, not the upsell. I'm not trying to recover the cost of a cheap build with an expensive care plan, or vice versa. One fee runs the whole thing, so there's nothing to meter.
I build light. Sites I run are built to need less firefighting in the first place - fewer moving parts, fewer plugins doing jobs the site should do itself, so updates break less and pages stay fast.
The backups and updates genuinely happen. Daily backups, SSL, software and security updates, uptime monitoring. These are the corners the cheap plans cut; they're also the easy part when you run the hosting yourself.
Email me the change. That's the system.
"Changes" means the things a business needs month to month: prices, photos, opening hours, a new team member, a seasonal offer, the odd extra page. You don't get a ticket number and you don't get an invoice for 15 minutes of labour. Changes are usually done within one working day.
A full redesign, an online shop or a booking system is different - that's a proper project, and I'll tell you so up front and quote it fixed, in writing.
Have a site someone else built, and nobody looking after it? Send me the address. In most cases the best route is a proper rebuild onto my platform rather than patching what's there - and because every rebuild starts as a free preview, you see the new version of your site before anything changes or costs anything. Here's how it goes:
I'll look over the site as it stands - what's worth keeping, what isn't, and I'll tell you straight.
Your content carried over and tidied, on foundations I can stand behind - and you look at it before deciding anything.
Redirects mapped, nothing goes offline, and it's looked after from then on - the same list as above, £30 a month.
Prefer a second opinion first? Ask for a free website audit: I'll review your current site's structure, speed, technical SEO and AI search visibility and send back practical, prioritised suggestions. No cost, no obligation - it's the same looking-is-free philosophy as the preview. Request one here.
The guides that warn about cheap plans are warning about what gets skipped: backups, tested updates, actual humans. Ask any provider - including me - to name exactly what's included and how often backups run. My answers are on this page.
You do. The domain is registered to you, the content is yours, and if you leave you take both with you, plus a copy of the site.
No minimum term. Pay monthly (£30) or yearly (£300) and stop whenever you like. If you leave, your domain and content go with you, plus a full copy of your files.
Honestly: it hasn't happened. Sites on my plan are built without the usual ways in - no public admin login, no plugin soup, no database for an attacker to reach - and daily backups exist for everything else. If something I host ever did break, fixing it would be my job, not a chargeable extra.
Send it over. The usual route is a rebuild onto my platform rather than patching what's there - and since previews are free, you'd see the rebuilt version before deciding anything.
No. Hosting, email and the domain all live inside the one fee. That bundling is the thing the trade guides actually recommend - it's usually cheaper than buying the parts separately, and there's one person to call when anything misbehaves.
★★★★★
"A first class organisation providing great service and superb customer support. I cannot recommend this company highly enough!!"
Chris · 5.0 on Google
Your business name is enough to start a free preview. A rough brief is enough to start a quote.